Warranty Policy

FOSMORE Warranty Policy

In addition to your rights under the Australian Consumer Law (ACL), most products sold on fosmore.com.au include a 12-month warranty, unless otherwise stated in the product description.

What the Warranty Covers

This warranty covers manufacturing faults only. It does not cover:

• Accessories or bonus gifts
• Normal wear and tear
• Improper assembly, modification, abnormal use, or misuse
• Damage or deterioration from inadequate maintenance or care (e.g. fabric, leather, timber)
• External packaging

Please note: this warranty applies to manufacturing faults only and does not cover change-of-mind returns. For information about returns or refunds, see our Refund Policy.

How to Make a Warranty Claim

Email help@fosmore.com.au with:

• Your order number
• A brief description of the issue
• Clear photos or a short video (if applicable)

FOSMORE will assess whether the product qualifies for repair, replacement, or refund under this warranty or the ACL.

Need More Help?

For refunds or exchanges related to damaged or incorrect items, please see our Refund Policy.